How we handle your data
Welcome to Sterling Engineers And Boilers Private Limited ("we," "us," or "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website www.sterlingengineers.in.
This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Service, and tells you about your privacy rights and how the law protects you. We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
We are committed to ensuring that our website and services are accessible to everyone, including individuals with disabilities. We will make reasonable efforts to ensure that our data protection practices comply with the DPDP Act and provide accessible and inclusive digital experiences.
01Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and any other information you voluntarily provide when you register on our Site or contact us.
- Transactional Data: Information about purchases, orders, or other transactions you conduct through our Site.
- Usage Data: Details of how you use our Site, including IP address, browser type, operating system, pages visited, and the time and date of your visit.
02How We Use Your Information
We use the collected information to:
- Provide and improve our services and products.
- Process transactions and manage orders.
- Communicate with you about your account, updates, and promotional offers.
- Enhance the user experience on our Site.
- Analyze usage trends to improve our Site's functionality.
03Sharing of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processors or email service providers. These providers are contractually obligated to protect your data and use it only for the purposes for which it was shared.
- Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or in response to requests from government authorities.
04Tracking Tools
We use various tools to collect and analyze data about your interactions with our Site:
- Google Analytics: We use Google Analytics to track and analyze website traffic and user behavior. Google Analytics collects information about your visit, including your IP address, browser type, and pages visited. This helps us understand how users interact with our Site and improve our services.
- Microsoft Clarity: We use Microsoft Clarity to gain insights into user interactions on our Site. Microsoft Clarity provides us with data on user behavior, including click patterns and session recordings, which helps us enhance the user experience.
05Data Security
We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
06Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to legal obligations.
07Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files placed on your device that help us understand your preferences and improve our services. You can manage your cookie preferences through your browser settings.
08Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
09Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the revised policy on our Site with an updated effective date.
10Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at +91-968-901-1211 or sterlingboiler@gmail.com.